Terms and Conditions
1. ELIGIBILITY – AGE RESTRICTION
This platform is intended solely for individuals who are 18 years of age or older. By accessing or using UsedAutoPartsPro.com, you represent and warrant that you are at least 18 years old. If you are under 18, you are strictly prohibited from creating an account, submitting information, or using any services on this platform.The Company does not knowingly collect or solicit personal information from individuals under 18. If we discover that we have collected personal data from a minor, such information will be deleted immediately.
2. ACCOUNT REGISTRATION AND TERMINATION
- To access certain features, you may be required to register an account and provide accurate, current, and complete information.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- The Company reserves the right to suspend or terminate any account, at its sole discretion, if it suspects fraud, misuse, violation of these Terms, or unlawful activity.
- Termination of your account does not affect any accrued rights or obligations (e.g., outstanding payments or disputes).
3. PLATFORM ROLE AND DISCLAIMER
UsedAutoPartsPro.com operates solely as a neutral platform facilitating connections between buyers and third-party vendors of used auto parts. We do not verify, guarantee, endorse, or inspect any vendor, part, service, claim, or representation made on or through the platform. All transactions are made independently between the customer and the vendor. The Company is not responsible for fraud, misrepresentation, failure to deliver, product defects, or any claims of any nature.All platform services and content are provided “AS IS” and “AS AVAILABLE” with no warranties of any kind, either express or implied.
4. AI CHATBOT DISCLAIMER
UsedAutoPartsPro.com may provide access to an AI-powered assistant (“AI Chatbot”) for informational purposes only. The AI Chatbot is an automated system that generates responses based on data patterns, and its outputs may be inaccurate, incomplete, misleading, outdated, or unsafe.The AI Chatbot is not professional advice. It does not provide, and should not be relied upon as, mechanical, safety, legal, financial, or other professional guidance. You must independently verify any information before acting on it.
To the fullest extent permitted by law, you expressly acknowledge and agree that:
- All use of the AI Chatbot is entirely at your own risk.
- The Company disclaims any and all responsibility or liability for any reliance placed on the AI Chatbot.
- The Company shall not be liable for any injury, loss of life, financial loss, property damage, or other harm — including but not limited to direct, indirect, incidental, punitive, or consequential damages — arising from or connected in any way to use of, or reliance upon, the AI Chatbot.
- You expressly waive and release any claim, cause of action, or legal right against the Company arising from the AI Chatbot, even if such claims are alleged to result from negligence, misguidance, errors, or omissions.
5. INTELLECTUAL PROPERTY DISCLAIMER
Logos, brand names, trademarks, and part images appearing on this site may belong to original manufacturers (e.g., Toyota, Tesla, Ford) and are used for reference purposes only. We do not claim ownership, partnership, authorization, or distribution rights unless explicitly stated. Any proprietary content used is for informational, comparative, or referential use only.You agree that such usage does not imply any association, endorsement, or affiliation with the respective brands and waive any claims resulting from the inclusion of such material.
All brand names, trademarks, and logos are used under the nominative fair use doctrine for product identification. UsedAutoPartsPro.com makes no claim of ownership or affiliation. Any brand-related materials are for reference only. If any brand owner has concerns, they may contact us at legal@usedautopartspro.com for prompt removal.
As UsedAutoPartsPro.com merely operates as a connecting platform and does not itself sell, distribute, or manufacture any goods, it disclaims all liability for any intellectual property disputes arising from the conduct of vendors or users on the platform.
6. PLATFORM FEES, COMMISSIONS & PAYMENTS
6.1 Customer Platform Fee. A 5% platform fee or USD $5 minimum (whichever is greater) is charged to customers at the time of payment. This fee is clearly shown at checkout and is non-refundable, including in cases of order cancellation or refund. The platform fee covers secure payment processing, escrow handling, customer service, fraud and dispute tooling, and platform maintenance.6.2 Vendor Commission. A 10% commission is deducted from the quoted part price upon successful order completion. Vendors are also responsible for any applicable payout-related fees, including but not limited to payment processor payout charges, bank transfer costs, or currency conversion fees.
6.3 Final Payout Formula.
Final Payout = Quoted Price – 10% Commission – Applicable Fees
6.4 Quotes: Validity & Binding Effect. Vendor quotes are valid for 48 hours and may be revised or canceled any time before customer acceptance. Once a quote is accepted, it becomes binding unless otherwise approved under special dispute or compliance exceptions.6.5 Transparency; Dashboards & Notices. All fee breakdowns are transparently displayed in the vendor dashboard before quote submission. Invoices and email notifications are automatically sent to both customers and vendors showing the complete charge breakdown.
6.6 Non-Refundability & Fee Dispute Waiver.
- Customers expressly agree to the platform fee structure and waive any right to dispute such charges after payment.
- Vendors expressly agree to all applicable platform fees, commissions, and deductions as outlined herein, and waive any right to dispute these charges after payout.
6.8 Refunds, Cancellations & Chargebacks.
- Platform Fee: non-refundable.
- Vendor Refunds: If a refund is issued before vendor payout, the related commission may be reversed proportionally (less any processor or dispute fees). If a refund occurs after vendor payout, the vendor authorizes the Company to debit or offset the refunded amount, related commission, and any processor/dispute fees from current or future payouts.
- Chargebacks/Disputes: Vendors are responsible for chargebacks tied to their orders. The Company may provide documentation but is not responsible for chargeback outcomes determined by processors or card networks.
6.10 Taxes & Withholding. Vendors are solely responsible for all taxes (e.g., sales/use tax, VAT/GST, income tax) on their sales, except where the Company is required by law to collect, withhold, or remit taxes. Where applicable (e.g., U.S. requirements), the Company or its processor may issue tax forms (such as 1099-K) and may require vendor tax information to enable payouts.
6.11 Pricing Errors & Corrections. The Company reserves the right to correct obvious pricing or fee errors and to cancel or adjust transactions impacted by such errors, with prompt notice to affected users.
6.12 No Circumvention. Users and vendors agree not to circumvent the platform’s payment system. Any attempt to transact off-platform to avoid fees is a material breach of these Terms and may result in account suspension, termination, and recovery of avoided fees.
7. SUBSCRIPTION FEES & RENEWALS
- Plans & Benefits: The Company may offer subscription plans to customers and/or vendors providing benefits such as reduced platform fees, reduced commissions, enhanced visibility, preferential access, or other incentives as disclosed at enrollment and checkout.
- Billing, Auto-Renewal & Cancellation: Subscriptions are billed on the stated cycle and auto-renew until canceled. Unless expressly stated otherwise, fees are non-refundable and cancellations take effect at the end of the current billing period. If a trial is offered, you will be charged at the end of the trial unless you cancel before it ends.
- Plan Changes: The Company may modify subscription offerings and pricing on a prospective basis. Any change to your plan or price will be communicated and will take effect on your next billing cycle (unless otherwise agreed).
- Fee Waiver Acknowledgment: By subscribing, you agree to all applicable subscription charges disclosed during enrollment and waive any right to dispute subscription charges after payment, except where prohibited by law.
8. USER OBLIGATIONS
By using this platform, you confirm that you are at least 18 years old and agree to:- Provide accurate information
- Refrain from misrepresentation, spamming, abusive conduct, or illegal activity
- Accept full liability for your own interactions, communications, and transactions
The Company reserves the right to ban, suspend, or permanently restrict any user, vendor, IP, or entity for any suspected breach or abuse without notice.
9. VENDOR CONDUCT AND INDEMNITY
Vendors are fully responsible for:- The accuracy and legitimacy of listings
- The quality, safety, legality, and fulfillment of parts sold
- Representations made to customers
Vendors agree to indemnify and hold harmless UsedAutoPartsPro.com and its affiliates from any claims, liabilities, damages, legal costs, or actions arising out of disputes, fraud, IP violations, or regulatory failures.
10. PROHIBITED USES
You may not use the platform to:- Engage in unlawful, fraudulent, or abusive activity
- Infringe the intellectual property rights of others
- Circumvent or bypass the platform’s payment system
- Scrape, copy, or harvest content or data without consent
- Use bots, crawlers, or automated systems for account activity
- Disrupt or interfere with platform security or integrity
11. THIRD-PARTY SERVICES AND LINKS
- The platform may integrate with third-party services such as Stripe for payments or external content providers. By using such services, you agree to their respective terms. The Company is not liable for delays, chargebacks, or failures caused by these third-party services.
- The platform may contain links to third-party websites or resources. The Company is not responsible for the content, products, services, or practices of such external sites. Accessing them is at your own risk.
12. ELECTRONIC COMMUNICATIONS CONSENT
By creating an account or using the platform, you consent to receive notices, disclosures, and communications electronically (e.g., via email, platform dashboard, or notifications). These electronic communications satisfy any legal requirement that such communications be in writing.13. LIMITATION OF LIABILITY
The Company shall not be liable for any damages, including but not limited to direct, indirect, incidental, special, punitive, or consequential damages, business loss, data loss, or reputational harm.All claims related to services, listings, vendor communications, pricing, payment issues, or part delivery shall be strictly between vendor and customer. You waive any right to involve the Company in dispute resolution, arbitration, or refund mechanisms.
14. FORCE MAJEURE
The Company shall not be held liable or responsible for delays, interruptions, or failure in performance resulting from events beyond its reasonable control, including natural disasters, acts of government, labor disputes, cyberattacks, power outages, or internet failures.15. CLASS ACTION WAIVER AND BINDING ARBITRATION
All disputes must be resolved through confidential binding arbitration in Wilmington, Delaware, administered under the rules of the American Arbitration Association (AAA).You agree:
- Not to participate in class or collective actions
- That arbitration is the sole means of legal remedy
- To waive any venue outside of Delaware
- To bring claims only within twelve (12) months of occurrence
16. GOVERNING LAW AND JURISDICTION
This Agreement shall be governed solely by the laws of the State of Delaware, United States, without regard to conflict of law principles.Legal Notices: All legal claims, disputes, or notices must be submitted in writing to legal@usedautopartspro.com. Notices sent elsewhere will not be valid.
17. INTERNATIONAL ACCESS AND USERS
By using this platform from outside the United States, you:- Consent to U.S. law and Delaware jurisdiction
- Waive any rights under foreign consumer, trade, or e-commerce laws
- Understand that the platform is designed in accordance with U.S. regulations only
18. MODIFICATIONS
We reserve the right to modify, update, or terminate any part of these Terms at any time without notice. Continued use of the platform constitutes acceptance of revised terms.19. SEVERABILITY, ASSIGNMENT, AND ENTIRE AGREEMENT
- Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.
- Assignment: The Company may assign these Terms in connection with a merger, acquisition, or sale of assets. Users may not assign their rights or obligations without prior written consent.
- Entire Agreement: These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and the Company and supersede all prior agreements.
20. WAIVER AND HEADINGS
- Waiver: Failure by the Company to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
- Headings: Section titles and headings are for convenience only and do not affect interpretation of these Terms.
Attention usedautopartspro.com Customers
Please Review our return policy.
Refund Processing times can vary between 6-8 weeks to process and return. This time includes times for both processing banks and your bank/credit card company to process.
We have up to 1 year limited warranty on parts.
It is the customer’s responsibility to supply us with your VIN number before ordering a part. If we sell a part that does not fit, and we were not supplied your VIN, we reserve the right to refuse any exchange or return. With today’s complicated vehicles it is necessary to have your VIN and production date available when ordering a part.
- 25% restocking fee will be charged on all returnable merchandise. If we made a mistake and sold you the wrong part, we will provide you with the correct part, or refund you the purchase price at our discretion. Parts may be returned within 30 days for a refund, less restock fee. If you provide usedautopartspro.com with a credit card or bank account information, you agree to these terms and we have all conversations documented.
Exclusions may apply to certain types of parts, listed below:
Body parts, sheet metal, wheels, and tires (hoods, doors, fenders, bumpers, headlights, taillights, mirrors, and glass) are sold strictly as is, no warranty, no exchange, and no refunds. Unless we state otherwise! We can not be held liable for damages caused by shipping companies as example: USPS, FedEx, UPS, DHL, or Freight Related. Each shipment will be insured, and documentation will be provided in the event you need to file a claim.
Electrical parts are all sold as is, no warranty, no exchange, and no refunds. This includes but is not limited to: computers, modules, throttle bodies, distributors, speedometers, heater controls, stereos/radios, switches and electrical motors.
Interior parts are sold as is, no warranty. This includes seats, dashes, carpet, trim panels and seat belts. Unless mentioned other wise!
Engines, transmissions and drivetrain parts are covered up to a limited 1 year warranty. Any warranty returns our policies still applies, less restock fee. Labor costs, towing, fluids, shop supplies, and any other expenses are not covered by usedautopartspro.com
Engine warranty covers cracked block, cylinder head, and rotating assembly. Parts external to the long block assembly (i.e., intakes, manifolds, carburetors, throttle bodies, injectors, oil pans, valve covers, brackets, etc.) are not warrantied. These are left on for installers’ convenience only. All engines and transmissions must be installed by an ASE certified shop for warranty to be effective.
If we feel the installer was negligent, we reserve the right to refuse any warranty claim.
In the event of problems out of our control EXAMPLE: freight delays, freight companies losing or damaging items sent, etc. and YOU the customer decides to cancel the order for whatever reason, we reserve the right to withhold shipping costs (these are paid to freight companies however, if we get refunded freight cost, we pass that back to the customer) and we reserve the right to charge UP TO 25% restock fees.
usedautopartspro.com is not responsible for actions taken by its partners on the usedautopartspro.compartner network.
We have members that sell auto salvage, used auto parts, used car parts, used truck parts, etc. When you complete our Parts Request that is found on all of our webpages, that information is then sent to any vendor that is a current member of our UsedAutoPartsPro.com Partner Network. Each partner reserves the right to either uphold UsedAutoPartsPro.com policies, or implement their own. You can always ask each of our partners where to find their own companies terms and conditions. We advise to review these conditions on their websites, or ask for copies to be emailed to you before you make a purchase.
Do NOT ever send cash, money order, gift cards, or any payments over the phone or internet. We recommend to all our partners to use PayPal, or any other Visa, MasterCard, Discover, AMX payment gateways, which in turns, protects our users.
USEDAUTOPARTSPRO.COM VENDORS
“us” refers to UsedAutoPartsPro.com and “end user” refers to vendor purchasing the used auto part requests.
UsedAutoPartsPro.comreserves the right to give NO REFUNDS on any prepayment for lead services. UsedPart.us does not guarantee to meet the expectations of an individual or company who purchases used auto part requests from UsedAutoPartsPro.com. UsedAutoPartsPro.comand it’s affiliates are not responsible for any website malfunctions or issues that may delay the delivery of any used parts request or “leads” to our vendors. We do not give “credit” on any undelivered leads by amount or time which has passed.
We do not allow for any service to be “paused” or held after payment is remitted to UsedAutoPartsPro.com
We give refunds at our discretion, and have the choice to either deliver the service for the amount of time that was prepaid. By paying us by bank transfer, Zelle, or credit card you agree to the terms under the UsedAutoPartsPro.comVendors agreement.
If we catch you at anytime, reselling our used auto parts requests, we reserve the right to terminate the lead disbursement parse and keep the prepaid funds you have paid. We also track our leads using a mailer.php tracking pixel, that tells us the IP address that opens the lead, and if an IP address that opens our leads that is NOT on the file with your email ID, will be subject to a flag, and the USA contact or head office manager will need to speak with our quality control department. We work VERY hard to get you these used auto parts request, and will not tolerate any kind of malicious behavior or intent of the end user.
